Shipping policy

At Colorful Trach Ties, we want to make ordering your trach tie covers and carrying cases simple and convenient. We ship to customers in the United States, Canada, and other international locations.

Shipping Rates

United States: $6.00 Per Carrying Case
Canada: $10.00 Per Carrying Case
All other countries: $30.00 Per Carrying Case
Shipping charges are calculated and displayed at checkout.

Shipping Rates

Shipping charges for trach ties and carrying bags are based on the quantity and combination of items in your order:

Up to 5 Trach Ties: $6.00 shipping
More than 5 Trach Ties: Shipping will be calculated at checkout based on the order and destination.
1 or more Carrying Bags with up to 5 Trach Ties: Shipping for the trach ties is free. Shipping charges for the carrying bag(s) will be calculated separately at checkout.
Shipping charges are calculated and displayed at checkout when applicable.

Shipping Area

We currently ship to:

United States
Canada
All other eligible international destinations

Order Processing

Orders are processed after payment has been successfully received. Processing times may vary depending on the product and whether it is a standard or custom-made item.

Custom-made products may require additional processing time because they are created specifically for you.

Shipping Time

Once your order has been processed and shipped, delivery time will depend on the shipping carrier and destination.

Please note that shipping times are estimates and are not guaranteed. Carrier delays, weather, holidays, customs, or other circumstances outside our control may affect delivery times.

Order Tracking

When tracking information is available, it will be provided to you after your order has shipped. Please allow some time for the carrier's tracking information to update after receiving your shipping confirmation.

Incorrect or Incomplete Addresses

Please carefully review your shipping address before completing your order. We are not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided at checkout.

Delayed or Missing Packages

If your package appears to be delayed, please first check the tracking information provided by the carrier.

If tracking shows that your package was delivered but you have not received it, please check around your delivery location and with household members or neighbors. You may also contact the shipping carrier directly.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and product so we can review the issue and assist you.

International Orders

Customers outside the United States may be responsible for any applicable customs duties, taxes, or import fees charged by their country. These charges are not included in our shipping rates and are the responsibility of the customer.